HEAT PUMP REPAIR · SQUAMISH, WHISTLER, NORTH VANCOUVER & WEST VANCOUVER

The best heat pump is the one you never think about

Yours has been getting a lot of attention lately

A heat pump that isn't doing its job leaves you with two questions: can it be fixed, and what's it going to cost? Our whole repair process is built to answer both before any work happens.

We'11 move heaven & earth to keep your home comfortable

Every repair visit starts with figuring out what's actually going on, because a fix without a diagnosis is just an expensive guess.

If it turns out to be something small, we'll often just ask for your go-ahead on the spot and have you back up and running before we leave the driveway. For larger scope you get a quote and we will wait for your go ahead to start the repair.

If your system is down entirely, we treat the quote with urgency, move heaven and earth to make the repair as quick as can be.

The Diagnosis

We find out what is actually going on before anyone reaches for a part.

Your Quote

You see the number and approve it. Nothing gets repaired before that happens.

The Repair

Small fixes often happen on the spot, with your go-ahead, before we leave the driveway.

Noises, ice and rooms that won't warm up: what's worth a call

Heat pumps rarely quit without sending a few warnings first. Every home and system is different, so treat this as a starting list rather than a diagnosis.

If any of that sounds familiar, it's worth a visit while it's still a repair. Small problems left alone have a habit of choosing the coldest week of the year to become big ones.

THE PATTERNS WE HEAR ABOUT MOST OFTEN

A system that can't keep up during cold snaps

Ice on the outdoor unit that never clears

Short bursts of running and stopping

A new rattle or grind that wasn't there last month

One room that has gone rogue

hey... did you know...

We repair heat pumps we didn't install

Plenty of our repair customers came to us with a system someone else put in,

sometimes because their installer moved on, sometimes because they've just moved in themselves.

Whatever we find, you'll get a clear description of the issue and how we'll resolve it.

We'll tell you when a repair is the right answer, and when it isn't

Repairing a system with life left in it is usually the right call, for your wallet and for the landfill. When a system truly is at the end of its road, you'll hear that honestly, along with real numbers on what replacement looks like, and the decision stays yours either way.

If you want to see how we approach replacement, the heat pump installation page walks through the whole process.

Fewer repairs is the actual goal

Most of the repairs we see started as small, catchable problems.

Comfort Club members get peace of mind with two inspections a year, cleaning and precision adjustments, seasonal preparedness checks, and prioritized scheduling if something does go wrong.

It's the difference between hearing the warning and getting the surprise.THIS NEEDS AN EDIT

Questions we hear about heat pump repair

How much will my repair cost?

That depends on what's broken, which is exactly why we diagnose before we quote. What we can promise is that you'll see the number and approve it before any repair work starts, so the invoice is never a surprise.

Should I repair or replace

Our starting bias is to repair when repair makes sense. Age of the system, cost of the fix, and how the home is performing all factor in, and when the math genuinely favours replacement, we'll walk you through our reasoning.

My system is completely dead. Help!

Give us a call 604.227.7612

Do you service my brand of heat pump?

We work across the major manufacturers. When we install heat pumps we favour brands that have a robust supply chain for parts when repairs are needed. That being said we are a crafty bunch and can often figure out a fix no matter what the brand.

Get back to not thinking about it...

Request a service visit or give us a call.

Tell us what your system is doing, and we'll take it from there.

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Porcupine Mechanical

Squamish BC

604.227.7612

[email protected]

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