Heat pumps rarely quit without sending a few warnings first. Every home and system is different, so treat this as a starting list rather than a diagnosis.
If any of that sounds familiar, it's worth a visit while it's still a repair. Small problems left alone have a habit of choosing the coldest week of the year to become big ones.
THE PATTERNS WE HEAR ABOUT MOST OFTEN
A system that can't keep up during cold snaps
Ice on the outdoor unit that never clears
Short bursts of running and stopping
A new rattle or grind that wasn't there last month
One room that has gone rogue
Plenty of our repair customers came to us with a system someone else put in,
sometimes because their installer moved on, sometimes because they've just moved in themselves.
Whatever we find, you'll get a clear description of the issue and how we'll resolve it.
Repairing a system with life left in it is usually the right call, for your wallet and for the landfill. When a system truly is at the end of its road, you'll hear that honestly, along with real numbers on what replacement looks like, and the decision stays yours either way.
If you want to see how we approach replacement, the heat pump installation page walks through the whole process.
Most of the repairs we see started as small, catchable problems.
Comfort Club members get peace of mind with two inspections a year, cleaning and precision adjustments, seasonal preparedness checks, and prioritized scheduling if something does go wrong.
It's the difference between hearing the warning and getting the surprise.THIS NEEDS AN EDIT

That depends on what's broken, which is exactly why we diagnose before we quote. What we can promise is that you'll see the number and approve it before any repair work starts, so the invoice is never a surprise.
Our starting bias is to repair when repair makes sense. Age of the system, cost of the fix, and how the home is performing all factor in, and when the math genuinely favours replacement, we'll walk you through our reasoning.
Give us a call 604.227.7612
We work across the major manufacturers. When we install heat pumps we favour brands that have a robust supply chain for parts when repairs are needed. That being said we are a crafty bunch and can often figure out a fix no matter what the brand.
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Porcupine Mechanical
Squamish BC
604.227.7612
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